The following reviews have been submitted by past guests and reflect their genuine feedback. From time to time, we may fall short in our pursuit of 100% guest satisfaction, but we hope that our pro-active approach in dealing with customer feedback demonstrates our continuing drive to improve our guest experience.
5.0
17.05.2010
Lee, Innishannon
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments: Other than the lack of a microwave, we were very happy
Response:
4.0
05.04.2010
Fiach, Novara
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments: Very satisfactory overall, would not hesitate to recommend the company to others or use it again in future
Response:
4.0
30.03.2010
Kimberly, Leicester
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments: Really lovely apartments with good transport links, staff were very helpful and checking in out of hours was simple. Instructions on the website of how to get to the apartments were really good. Only complaint would be that we felt that the towels could of been changed more often.
Response:
5.0
21.03.2010
JOSE ANTONIO, LAS PALMAS
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments:
Response:
5.0
20.03.2010
Mark, stalybridge
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments: Had an amazing stay. Thanks
Response:
4.0
22.02.2010
martin, quin
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments:
Response: Dear Mr Fennell, Thank you for taking the time to complete our online questionnaire. I am delighted to see that the comfort of the accommodation and the overall service and staff friendliness was to your standard. I hope that we have the pleasure of welcoming you back to Premier Apartments Sandyford in the near future. Kind regards, Aoife Kearns - Manager
4.0
08.01.2010
paul, sydney
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments:
Response: Dear Ms O'Sullivan, Thank you for taking the time to complete our online questionnaire. I am delighted to see that you enjoyed your stay with us. I look forward to welcoming you back to Premier Apartments in the very near future. Kind regards, Pauline Ray- Manager
5.0
04.01.2010
Lorcan, Corofin
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments: We(2 adults 3 kids)were very happy with the apartment.Clean,plenty of space and all the local conveniences.We will be booking this again and have recommended it to others.
Response: Dear Mr Harding, Thank you for taking the time to complete our online questionnaire. I am delighted that you and your family were happy with the apartment and that the comfort of the accommodation was to your standard. I look forward to welcoming the Hardy family back to Premier Apartments Sandyford in the very near future. Kind regards, Aoife Kearns - Manager
4.0
02.01.2010
Angela, Wicklow
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments: The apartments are really nice, the location is good although hard to find in the industrail est. The apartments are spotless and really comfortable. would have no problem recommending them.
Response: Dear Ms McGee, Thank you for taking the time to complete our online questionnaire. I am very happy to see that everything was to your standard and that you would have no problem recommending us to others. I hope that we have the pleasure of welcoming you back to Premier Apartments Sandyford in the near future. Kind regards, Aoife Kearns - Manager
4.0
29.12.2009
Karin, Schwentinental
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments:
Response: Dear Ms Kleemann-Strehlow, Thank you for taking the time to complete our online questionnaire. I am delighted to see that the comfort of the accommodation and the overall service and staff friendliness was to your standard. I look forward to welcoming you back to Premier Apartments Sandyford in the near future. Kind regards, Aoife Kearns - Manager
