The following reviews have been submitted by past guests and reflect their genuine feedback. From time to time, we may fall short in our pursuit of 100% guest satisfaction, but we hope that our pro-active approach in dealing with customer feedback demonstrates our continuing drive to improve our guest experience.
4.0
22.02.2010
martin, quin
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments:
Response: Dear Mr Fennell, Thank you for taking the time to complete our online questionnaire. I am delighted to see that the comfort of the accommodation and the overall service and staff friendliness was to your standard. I hope that we have the pleasure of welcoming you back to Premier Apartments Sandyford in the near future. Kind regards, Aoife Kearns - Manager
4.0
08.01.2010
paul, sydney
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments:
Response: Dear Ms O'Sullivan, Thank you for taking the time to complete our online questionnaire. I am delighted to see that you enjoyed your stay with us. I look forward to welcoming you back to Premier Apartments in the very near future. Kind regards, Pauline Ray- Manager
5.0
04.01.2010
Lorcan, Corofin
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments: We(2 adults 3 kids)were very happy with the apartment.Clean,plenty of space and all the local conveniences.We will be booking this again and have recommended it to others.
Response: Dear Mr Harding, Thank you for taking the time to complete our online questionnaire. I am delighted that you and your family were happy with the apartment and that the comfort of the accommodation was to your standard. I look forward to welcoming the Hardy family back to Premier Apartments Sandyford in the very near future. Kind regards, Aoife Kearns - Manager
4.0
02.01.2010
Angela, Wicklow
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments: The apartments are really nice, the location is good although hard to find in the industrail est. The apartments are spotless and really comfortable. would have no problem recommending them.
Response: Dear Ms McGee, Thank you for taking the time to complete our online questionnaire. I am very happy to see that everything was to your standard and that you would have no problem recommending us to others. I hope that we have the pleasure of welcoming you back to Premier Apartments Sandyford in the near future. Kind regards, Aoife Kearns - Manager
4.0
29.12.2009
Karin, Schwentinental
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments:
Response: Dear Ms Kleemann-Strehlow, Thank you for taking the time to complete our online questionnaire. I am delighted to see that the comfort of the accommodation and the overall service and staff friendliness was to your standard. I look forward to welcoming you back to Premier Apartments Sandyford in the near future. Kind regards, Aoife Kearns - Manager
5.0
22.12.2009
Neville, Clonmel
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments:
Response: Dear Mr Van Der Merwe, Thank you for taking the time to complete our online questionnaire. I am delighted to see that everything was to your standard. I hope that we have the pleasure of welcoming you back to Premier Apartments Sandyford in the near future. Kind regards, Aoife Kearns - Manager
5.0
29.10.2009
MALLET, Villennes sur seine
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments: nO COMMENT it was perfect ! Do you have premier apartments in other country ?
Kindest regards
Olivia
Response: Good Afternoon Mrs Mallet,
Thank you for taking the time to complete our online questionnaire. I'm delighted to see that you throughly enjoyed your stay with us.
Yes - we do inded have Premier Apartments in other countries including United Kingdom and Belguim. Please have a look at www.premierapartments.com for further informaiton about other locations.
We hope to have the pleasure of welcoming you back to Premier Apartments in the near future.
Kind regards, Pauline Ray - Manager
5.0
14.10.2009
Emma, Hucknall
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments:
Response: Dear Mrs Attwood,
Thank you for taking the time to complete our online questionnaire it was a pleasure to have you stay with us again.
I am delighted to see that you enjoyed your stay with us.
I hope we have the opportunity to welcome you back to Premier Suites in the near future.
Pauline Ray
Operations Manager
5.0
23.09.2009
Ralph, Aldergrove
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments: Only a two night stay, however we enjoyed the stay. Our reception host was kind enough to even help with printing our flight boarding passes. There was a problem with internet connection but it was quickly resolved after reporting the problem. Staff was friendly and very helpful with directions and concerns. We would definitely stay here again.
Response: Dear Mr Heerens, Thank you for taking the time to complete our online questionnaire. I am delighted to hear that you enjoyed your stay and that everything was to your standard. I look forward to welcoming you and Mrs Heerens back to Premier Apartments in the near future. Kind regards, Aoife Kearns - Manager
5.0
17.08.2009
Gareth, Maidenhead
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments:
Response: Good Afternoon Mr Roscoe, Thank you for taking the time to complete our online questionnaire. I am delighted to see that you enjoyed your stay and that you found the overall service and staff friendliness to your standard. I look forward to welcoming you back to Premier Apartments Sandyford in the near future. Kind regards, Aoife Kearns - Manager
